Magezon Page Builder - Contact us page
Shape the contact us page yourself, in minutes
Introduction
Your customers may need to get help even before buying the products. So, where will they go? Of course, it's the contact page.
They want to get ways that are possible to rectify their situations quickly. Thus, there're some requirements for a perfect contact page that need to be considered.
What should be shown on this page
Personality and branding
Carefully select the visual symbols and tone of voice that fits your brand. Make sure they are displayed in the most seeable block.
Clear contact methods
Phone number, email, links to live chat, ticket or a form to fill in. Everything should be clear and easy to touch. Make them float on the viewport while customers scrolling down the page is also a good idea.
Social media accounts
User may feel more convenient contacting via a social platform like facebook, twitter or Instagram. Be up to date if your target customers are almost youngsters.
Additional elements
They are not always necessary, but have their own perks!
Dividing contact methods
Showcase if you have different contacts for support and sales. This way, you give your customers the feeling of professionals service as you have specific support for each issue.
Clear location
Put your location at the heady or footer of the page. Make it as clear as possible. Add a map if possible to provide better direction for your customers.
Using this page builder to add a map.
What makes a Contact Us Page perfect?
Easy to find Contact Us Page
- Use common phrasing. Something along with the classical lines as “Contact Us”, “Support”, or “Help” is easy for everyone to understand.
- Set link in a commonplace. Try to put your link in the header as it's the best place. However, if it doesn't fit your site style, make the footer link big and seeable. It's still easy to navigate.
As simple as Possible
Some small businesses prefer using forms to handle supporting service. Here's our advice to make it clearer and easier for your visitors:
The forms should be short and precise. Obviously, we all know we need detailed information about the problems in order to solve it completely. However, just focus on the main things and don't waste your customers' time.
Design the form simply or just use the classical form. Have no idea how to create a form? Try this simple form builder.
Show your Names and Pictures
Nobody wants to interact with faceless businesses. So, never be a faceless business when they’re trying to get in contact with you!
For example, look how Zapier features real, smiling faces on their “Contact Us” page.
Inform the Response time
It's natural that you can not handle all the requests at the same time. Your customers don't like waiting without knowing when they will get the solution. Hence, be sure never completely leave your customers hanging. At least give them a rough idea of the time for the response.
FAQs
Of course, Magezon Page Builder supports 50+ elements, you can add anything of your wish.
Testimonials
- customer 4
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I have used their extensions for years. Great way to build pages quickly without being an html programmer. - Oz Zo
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Best Page Builder for Magento. Easy to install extensions. Good support. - Tem Balanco
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Great service and innovative Magento extensions. We use the Page builder for mobile responsiveness of our Magento client websites. A... View moreGreat service and innovative Magento extensions. We use the Page builder for mobile responsiveness of our Magento client websites. A+++ - Namrata Vora
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Hi Magezon Team, I just wanted to take a moment to truly appreciate the incredible work you’ve done with Product Page Builder, Header & Footer Builder, Mega Menu Builder, and Page Builder. I’ve been using these extensions for over 3 years, and I must say—I’m genuinely impressed by the ... View moreHi Magezon Team, I just wanted to take a moment to truly appreciate the incredible work you’ve done with Product Page Builder, Header & Footer Builder, Mega Menu Builder, and Page Builder. I’ve been using these extensions for over 3 years, and I must say—I’m genuinely impressed by the features, coding standards, and performance they bring to the table. Being in the same mindset of delivering high-quality, performance-driven Magento solutions, I deeply value the thought and precision that goes into your products. The seamless customization and efficiency they offer have made a significant impact on multiple projects I’ve worked on. Kudos to the team for building such robust and reliable solutions for the Magento ecosystem! Looking forward to seeing more innovations from Magezon. Keep up the amazing work! - Alexandre Lebee
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Amazing support! Even few years later buying their extension they fix a bug for me :) Thanks
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