Frequently Asked Questions

If your questions are not listed here, please contact us.

Feature FAQs

To install this extension, please refer to Magento 2 Blue Form Builder Installation Guide for detailed instructions. It will take you just a few minutes to install our extension.

Anyone who wants to create Magento 2 custom forms easily should use Blue Form Builder. Whether you are a website owner with little or no coding skills or a developer, Blue Form Builder is a perfect choice.

No coding skills are required. Just use our simple and intuitive drag & drop interface and you can create any forms you want with ease.

Surely not. Our Blue Form Builder is carefully developed based on Magento 2 standards to ensure that your website still runs smooth and fast. Besides, Blue Form Builder was published on Magento Marketplace with quality thoroughly evaluated and verified.

Yes, our extension does support multi store view. You can select any store to display or not display forms.

Yes, you can do this with the help of our Smart Conditional Logic plugin. Just buy and install this plugin that will be integrated with your existing Blue Form Builder.

Yes! For the admin, there will be a notification email about the form submission. For the customer, he/she will receive a success message right on the website and a notification email sent to their email address. You can configure all of these notifications for each form separately in the form settings.

Support FAQs

Absolutely. Magezon offers lifetime free updates, 90-day free support and free installation support.

After 90 days, you need to pay an extra fee for our support. However, we believe that 90 days is enough for you to install, run and use our extension properly on your website.

If you have any questions or need any support, feel free to contact us through these ways below. We will get back to you within 24 hours since you submit your support request.

Payment FAQs

Currently, we only support product payment via Paypal. However, we will consider other payment methods and notify you of this.

If you are unsatisfied with our product, you can ask for a refund within 30 days since you purchase. Please send your refund request by filling out Contact Us, emailing us at [email protected], submitting a ticket, or contacting us via Skype or live chat.

Yes, you just need to pay one time to get our product without monthly service or update cost or something like that.

License FAQs

According to our license policy, you are allowed to use a single extension license on only one Magento installation.

If you want to use our extension on another Magento installation, you have to purchase another license for this installation.

If you’re running multiple domains or websites under the same Magento installation, you just need to use one extension license.